Online Casino Reviews UK

NewCasinoUK.com aims to be the number one source for reliable new online casino reviews for the best gambling sites on the market. We do not review casinos that are not allowed to offer their services in the United Kingdom. You can be sure that we review latest casinos that pop up, and that all the casinos we promote are safe. Want to find out more about a specific online casino? Just click on a specific casino review and read all about it. We have covered all: safety, license, software, customer support, bonuses, games, live gaming hosts, and of course chances at winning big! Our crew wishes you an entertaining gaming experience!

All UK Casino Reviews

All casinos are:   trustworthy casinos Licenced & Verified   verified casinos Expertly Reviewed
Date AddedRatingProsBonus
betgrouseAdded: 25 Oct, 2023
4.5 rating
BetGrouse
Skrill and Neteller accepted Sports betting section Super fast withdrawal times
100% Up to £100
+ 100 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

pubcasinoAdded: 14 Apr, 2023
4.0 rating
Pub Casino
17 game providers Skrill and Neteller accepted SLINGO games avilable
100% up to £100
Visit Casino

New Customers, T&C's apply, 18+ #AD

hotstreakAdded: 21 Jan, 2023
4.0 rating
Hot Streak
Free spins on registration Great selection of Megaways slots New games added weekly
Up to £200 Cashback
+ 10 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

redcasinoAdded: 22 Feb,2024
4.5 rating
PayPal, Trustly and Skrill accepted 30+ Jackpot slots available Up to 50 Daily Spins up for grabs
100% up to £25
+ 50 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

peachycasinoAdded: 24 Feb, 2023
4.6 rating
Peachy Casino
Amazing to play on mobile Variety of jackpot slots Licensed by the UKGC
£50 max.
+ 20 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

casimbacasinoAdded: 24 Jan, 2020
4.5 rating
Casimba
PayPal and Apple Pay supported Real cash prizes every week Over 2200 slot available
100% up to £200
+ 50 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

rhinobetAdded: 7 Feb, 2023
5.0 rating
Rhino.bet
Early access to new games 'Drops&Wins' games available Great mobile experience
75 Free Spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

bet365casinoAdded: 21 Aug, 2023
4.0 rating
Bet 365
Daily casino bonuses Impressive amount of live tables Top-notch selection of slots
Deposit and stake £10 on eligible Casino games to get 50 Free Spins. Time limits, game restrictions, registration required and T&Cs apply.
+ 50 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

winbritishAdded: 8 Jan, 2023
4.5 rating
Win British
Over 1,0000 slots available! Vast choice of e-wallets for safe payments Huge number of promotions available
Up to 500 Spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

lucksterAdded: 5 Jan, 2024
4.5 rating
Luckster
50+ jackpot slots Very attractive sports betting section Plenty of real-money slot tournaments
100% Up To £200
+ 100 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

vegaskingsAdded: 26 Jan, 2024
4.5 rating
Vegas Kings
Huge selection of Instant Win games PayPal accepted Choice of welcome bonuses
Up to 50 Spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

betfredAdded: 5 Feb, 2023
4.4 rating
Betfred
Neteller and Skrill supported Great selection of games Licensed by the UKGC
Stake £10 Get 50 Free Spins + 50 Extra Free Spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

jackiejackpotcasinoAdded: 4 Jul, 2023
4.5 rating
Jackie Jackpot Casino
PayPal and Skrill available Great weekly offers 25+ jackpot slots
100% up to £150
+ 50 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

britainplayAdded: 14 Jun, 2022
4.0 rating
Britain Play
PayPal payments available Exclusive trophy rewards Weekly cash prizes
100% up to £50
Visit Casino

New Customers, T&C's apply, 18+ #AD

grandivycasinoAdded: 24 Oct, 2023
5.0 rating
Grand Ivy Casino
PayPal, Skrill, Neteller accepted Attractive welcome package Over 2000 slot games!
Up to £300
+ 25 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

winlandiaAdded: 26 Jan, 2024
4.5 rating
Winlandia
PayPal and Apple Pay available 5700+ games! Daily picks, Tournaments and VIP club
100% Up To £50
+ 66 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

winomaniaAdded: 8 Jan, 2020
4.5 rating
Winomania
Welcome spins on 4 different slots Crazy cashbacks for VIP players Neosurf and PayPal available
100% up to £100
+ 100 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

netbetcasinoAdded: 12 Jan, 2022
4.0 rating
Netbet Casino
Spectacular live casino lobby Great selection of slots Players club with great rewards
2 Free Spins no Deposit
+ 500 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

greenplayAdded: 2 Feb, 2023
4.5 rating
Green Play
Superb live section 900+ games available Monthly Cashback offers
100% up to £100
+ 50 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

spinshakeAdded: 16 Oct, 2023
4.7 rating
Spin Shake
Skrill, Neteller, Ecopayz accepted Several weekly bonuses Fantastic live casino section
100% up to £50
+ 25 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

casushiAdded: 13 Jun, 2022
4.8 rating
Casushi
Japan-inspired themes Amazing games selection    Great VIP program
100 - £50 max.
+ 50 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

atlanticspinsAdded: 5 May, 2022
4.0 rating
Atlantic Spins
Good welcome package Spectacular selection of 1000+ slots Attractive VIP loyalty scheme
Up To £400
+ 125 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

yeticasinoAdded: 24 Feb, 2023
5.0 rating
YetiCasino
Weekly reload offers Amazing slots tournaments Fantastic jackpot games
100% up to £111
+ 100 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

millionpotAdded: 5 May, 2022
4.0 rating
MillionPot
900+ casino games available Monthly cashback offers Monthly cash prize tournaments
100% up to £50
+ 50 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

playsunnyAdded: 13 Jan, 2023
4.0 rating
Play Sunny
Bonus spins with the welcome bonus Plenty of jackpot games PayPal and Skrill payments
100% - £100 max.
+ 50 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

funcasinoAdded: 7 Jan, 2022
3.5 rating
FunCasino
NetEnt Live games Variety of payments Colourful interface
100% - £123 max.
Visit Casino

New Customers, T&C's apply, 18+ #AD

playluckAdded: 23 Feb, 2023
4.9 rating
PlayLuck
4-day sign up offer Great live section Amazing VIP program
£100 max.
+ 100 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

casumocasinoAdded: 13 Jun, 2022
4.5 rating
Casumo
2000+ games available! Multi-award winning brand PayPal and Apple Pay available
100% up to £25
+ 20 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

slotsnplayAdded: 24 Mar, 2022
4.5 rating
Slots n Play
Dedicated live casino bonus Amazing slot tournaments Spectacular live game section
£100 max.
+ 200 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

casiplayAdded: 6 Jan, 2022
5.0 rating
Casiplay
4-day signup bonus Great mobile experience Top choice of games
£100 Bonus
+ 150 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

aztecwinsAdded: 18 Aug, 2023
4.5 rating
Aztec Wins
PayPal available Great choice of Bingo games Unique Trophy&Reward scheme
100% up to £200
Visit Casino

T&Cs - New players only, £10 min fund, £200 max bonus, 65x Bonus wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250) full T&Cs apply Terms Apply

fruitkingsAdded: 19 Feb, 2022
4.5 rating
Fruit Kings
Most e-wallets supported Extra spins on sign up Good choice of game shows
100% up to £50
+ 100 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

yakoAdded: 16 Feb, 2023
5.0 rating
Yako
Smooth mobile gaming Great customer care 100% safe platform
£99 Max.
+ 99 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

casinocasinoAdded: 24 Feb, 2023
4.0 rating
Casinocasino
Triple welcome bonus Amazing game selection New brand for the UK
100% - £100 max
+ 10 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

dreamvegasAdded: 16 Feb, 2023
4.5 rating
Dream Vegas
40+ live games Weekly cash giveaways GPay & PayPal available
100% up to £300
+ 150 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

barzAdded: 8 Feb, 2023
4.5 rating
Barz
Over 1,000 online slots! Fantastic experience on mobile PayPal & Apple Pay available
£300 max.
+ 50 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

jaakcasinoAdded: 5 May, 2022
4.1 rating
Jaak Casino
Exclusive offer Rewards Program Monthly Cashback
300% up to £40
+ 50 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

lootcasinoAdded: 13 Jan, 2022
4.0 rating
Loot Casino
Attractive welcome package Dedicated bonus spin offers New monthly & weekly promotions
up to £6000
Visit Casino

New players only. 1st, 2nd and 3rd ever deposit: win a Matchup Bonus up to 10X your deposit amount (£2,000 max bonus), £10 min fund for all 3 offers. Max bonus conversion equal to lifetime deposits (up to £250), 65x WAGERING REQUIREMENTS and full T&Cs apply. Terms Apply.

bluefoxAdded: 1 Feb, 2023
4.5 rating
Blue Fox
Massive welcome package PayPal payments accepted Incredible slots catalog
Up to £1,000
+ 100 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

hyperAdded: 5 Jan, 2022
5.0 rating
Hyper
2-tier signup bonus Weekly extra spins Fast payouts
100% up to £100
Visit Casino

New Customers, T&C's apply, 18+ #AD

luckyvegasAdded: 3 Feb, 2023
5.0 rating
Lucky Vegas
NetEnt live games Huge choice of games Stellar VIP scheme
£50 max.
+ 25 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

allbritishcasinoAdded: 24 Jan, 2022
4.0 rating
All British Casino
Instant play Amazing promotions 10% Cashback bonus
100% - £100 max. + 10% Cashback
+ 200 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

heyspincasinoAdded: 19 Jan, 2022
4.0 rating
HeySpin
Fun and colourful theme Incredible live casino experience PayPal supported
EXCLUSIVE : 100% - £50 Max
+ 100 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

playfrankcasinoAdded: 9 Jan, 2022
5.0 rating
Play Frank
Bonus spins for new players PayPal supported Amazing ;Classic Slots' section
100% up to £100
+ 50 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

videoslotscasinoAdded: 20 Apr, 2022
4.5 rating
VideoSlots
Exclusive Jackpot trophies Special Weekend prizes UK's favourite brand
100% - £200 max.
Visit Casino

New Customers, T&C's apply, 18+ #AD

duelzcasinoAdded: 5 May, 2022
5.0 rating
Duelz Casino
Daily Drops&Wins Cash prizes Daily bonuses
£100
+ 100 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

playojocasinoAdded: 4 Jan, 2022
4.0 rating
Play Ojo
Bonus wins paid in cash No withdrawal limits No wagering requirements
50 Bonus Spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

spinyooAdded: 20 Apr, 2022
4.5 rating
SpinYoo
Dedicated live casino bonus Apple Pay and PayPal available Fantastic variety of slot games
100% up to £250
+ 100 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

lottomartAdded: 20 Apr, 2022
5.0 rating
Lottomart
10% Cashback Great choice of lotto games Amazing mobile experience
100% - £200 max.
+ 20 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

lucklandcasinoAdded: 24 Mar, 2022
5.0 rating
Luckland
Amazing choice of slots Fully licensed UK brand Fantastic mobile experience
100% up to £50
+ 50 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

kaiserslotsAdded: 20 Apr, 2022
5.0 rating
Kaiser Slots
Daily bonuses Huge slots selection Exclusive Club
100% up to £50
+ 120 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

winnersmagicAdded: 25 Mar, 2022
4.5 rating
Winners Magic
900+ games Huge cash jackpots Many payment methods available
£25
+ 25 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

nobonuscasinoAdded: 5 Jan, 2022
5.0 rating
NoBonusCasino
No wagering bonus Lottery games Lifetime offers
10% Cashback bonus
Visit Casino

New Customers, T&C's apply, 18+ #AD

luckythrillzAdded: 3 Feb, 2023
4.1 rating
Lucky Thrillz
Fantastic VIP scheme PayPal available 900+ games!
100% - £25 max.
+ 25 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

playjangoAdded: 3 Jan, 2023
4.6 rating
Playjango
Special daily offers Free bonuses for VIP’s    Huge games selection
100% - £25 max.
+ 25 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

playzeeAdded: 6 Jan, 2022
4.6 rating
Playzee
Daily new offers Fast payouts Over 2000 games
100% - £300 max
+ 100 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

voodoodreamscasinoAdded: 2 Jan, 2022
5.0 rating
VoodooDreams
New brand in the UK All the newest games Innovative VIP rewards
100% - £50 max.
+ 50 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

nyspinscasinoAdded: 5 Jan, 2022
5.0 rating
NySpins
New UK brand Solid brand reputation Huge live casino section
100% - £50 max.
+ 50 Bonus spins
Visit Casino

New Customers, T&C's apply, 18+ #AD

How to compare and pick an online casino?

Below we outline process of how you can use casino reviews on our website in order to find the casino that best suits you.

Time Required: 5 min  |    Tools Required: Internet browser  |    Funds Required: £5
1. Step casino review list

Select a Casino From Our List

Check the list to find casinos that seem interesting or offer features you prefer.

2. Step Check our list of PayPal Casinos

Read The Casino Review

Check out our casino reviews list and select few that seem best for you. Read the review to find out if the casino offers everything you need.

3. Step Deposit and grab your bonus

Check The Casino Bonus Offers

Focus on bonus offers. In the review we highlight the types of bonuses and also detail T&Cs. Make sure to check the wagering requirements.

4. Step Sign up at a PayPal casino

Sign Up

Found a casino? Great, now just sign up and verify your account in order to start playing as soon as possible.

5. Step casino review payment

Deposit Using Your Preferred Payment Method

If you selected an online casino with a payment method that is quick, this process will be painless. Casinos support debit cards, Trustly, Skrill, Neteller and many other payment methods.

6. Step Start playing

Start Playing Your Favourite Casino Games

Select your favourite slot or table game and start playing.

Top UK Casino Reviews

Online Casino reviewsFirst and foremost, we only review top rated UK casinos. Our reviewers are independent from casinos they are reviewing. It’s simple. First, the casino needs to pass our test, and only then, we will approach them for cooperation. We do not cooperate with low quality casinos nor would we recommend casino we thought was not safe for our visitors. The principle with the casino review is simple – check everything and never recommend something you would not use yourself. This is also the way we compile lists of our best online casinos for the UK market.

UK Casino Reviews – What we Check?

We check many aspects of any new online casino to appear on the market. Let us quickly list all the aspects we thoroughly test before we list any of the casinos on our website.

What we review?Rating Criteria
CompanyIs it a legitimate company with good reputation?
LicenseWhere is it licensed?
T&CsAre terms and conditions fair?
RTPsHow high is the house edge?
BonusBonuses, free spins and other promotions
GamesWhich casino games are featured?
SoftwareWhich software providers are used?
PaymentsWhich payment methods are available?
Special featuresAny new features?
Customer SupportQuality of the helpdesk
User ExperienceInterface and mobile app experience
Game choiceQuality and quantity of games offered

Who Operates the Casino

We definitely like to check the company which is launching a new brand. This is extremely important since there are massive differences when it comes to execution and user experience between operators.

  • Some companies have been in the business long time. They have credentials and they have the financial power to offer the best experience to players without compromising quality.
  • New brands, born from new companies sometimes lure players with rich promotions but the quality is low and their financials are often so fragile. This might jeopardise customer’s deposits or reduce ability of casinos to pay out winnings.

Casino Reviews – Licence

Second part of our standard check is the licence. Not every casino licence is sam and this means that not every casino will offer same level of protection. We trust that UK Gambling Commission does good work of overseeing the sector and we rely on this licence as the one we want to highlight as crucial when doing a review of casino operators.

  • Online gambling sites that are licensed from the UK, Gibraltar, The Isle of Man, and/or Malta, are considered the most trusted online casinos for UK players. These casinos will display the logo from licensing body at the bottom of their pages, so you know that they are trustworthy.
  • We only list casinos that are licensed – this means they have been vetted by a government authority, they have a financial strength and respect consumer protection laws such as the Gambling Act of 2014.

Review of Casino Terms and Conditions

You read it right – when conducting casino sites reviews, we check this weird text that most players just agree to without ever reading. We make sure to read casino terms and conditions to find all the details of bonus wagering requirements, withdrawal limits, maximum payouts and other usage conditions. If we believe terms and conditions are against our sense of what is acceptable as fair , we will make sure customers can read it in our casino review.

Casino RTPs and Payouts Reviewed

We will always peak in what the relevant independent casino review authorities such as eCogra say about the payouts for individual casinos and the games they advertise.

Important fact! Scientific research shows that players actually do not correctly perceive how much casino games pays out.

Many players do not realise it’s impossible for them to do it. This means it is crucial for us to let players know what are average RTPs for casinos as measured and verified by official entities. The smaller the house edge, better chance for the players. Find the best payout online casino UK here.

Casino Bonus Reviews

We focus heavily on casino bonus reviews since these offers are the most important ways casinos approach players. We check everything to ensure they are not structured as traps that lock players away from their deposited funds.

A bonus can come in several forms: free spins, deposit bonus, cash back and more. Free spins let you play a slot for free, with a chance to win real money and are one of the most sought-after commodities in online casino. 1st deposit bonuses are the most common in the UK market.

What to look for in the best online casino bonuses:

  • How long is the bonus valid? When do bonus funds expire?
  • Are bonus funds kept in a separate balance from cash funds and how are they added?
  • Can I get several casino bonuses – like deposit bonus and bonus spins?
  • What are the wagering requirements?
  • What is the max bonus? What happens to the unused bonus funds?

Reviews of Casino Bonuses T&C’s

Reputable online casinos in UK will have their T&Cs clearly shown to the customer so they can decide if they want to take the bonus. Also, sometimes online casinos will offer sports betting too, in this case you need to check terms for the bonus bet as well. Cash rewards are rare and are more likely with casinos offering the no wagering bonus. Each top online casino we select is a careful balance between games quality and aggressive bonus schemes (as far as the regulator allows), but we always try to highlight online casinos UK with the lowest wagering requirements.

Deposit bonuses too, can be very popular, same as welcome bonuses. These essentially boost your playing money, although they usually have wagering requirements that make winning a little more difficult. Still, they offer a real chance of winning real money, and can not be neglected by serious punters. The maximum bonus will depend on the minimum deposit the player decides to pay in.

Review of Game Selection

Best Online Casino Reviews UKThe best UK online casinos have different offers when it comes to games. Some have a few, some have a few hundred, and some have a few thousand. Casino websites will try to have as many games as possible since players often already know which games they prefer. Top casino games are usually slot games, like Starburst or Mega Moolah. It is preferred if the online slots providers are certified by the UK Gambling Commission and checked by independent organisation such as eCogra.

Games come in various types, including

  • classic slots
  • video slots
  • progressive jackpots
  • table games like blackjack, roulette and baccarat
  • video poker
  • virtual sports.

Review of the Live Casino Section

Live casino has become increasingly popular in the UK and for good reason. Playing on live casino is much more interactive, as you can chat with live casino hosts from your PC, tablet or mobile device while you are playing. This is a great opportunity to gamble online but still have the feel of the real casino. Additionally, it can be interesting to look at what the offer of live casino games is along with the games bonus that comes with it. How many tables are there? What is the minimum bet, what is the maximum bet? Does the casino only offer roulette and blackjack, or also baccarat, new poker games and more?

Review of Software Providers Available

Different games come from different casino software providers. There are a few dozen providers that each has its own game selection. Many online gambling sites offer games from more than one provider, and some have many more, accounting for how they get to have so many games.

To list a few game providers:

  • Microgaming
  • NetEnt
  • Cryptologic (WagerLogic)
  • Evolution Gaming
  • Betsoft
  • Play’n GO
  • IGT (WagerWorks)
  • NextGen Gaming
  • Yggdrasil Gaming

With so many providers at your disposal, it might seem hard to choose a casino based on the providers. Luckily, there are a few larger providers and many smaller ones, and most casinos offer games from the main providers. If you are ever unsure which casino to choose, or which games are on offer, just check our site for tips.

Review of Payment Options

When it comes to choosing a new casino to play at, the methods of payment and of course withdrawal can also make a big difference. What players are interested also is the minimum deposit amount, how quick the payment ensues and also how fast are the casino payouts.

While most casinos allow bank transfers, and credit card payments, there are plenty of other payments that can be used. E-wallets like Skrill and Neteller, or services like Trustly, Ecopayz, and Paysafe cards are also very popular among British punters. Recently popular are mobile phone payments such as Payforit. PayPal Casinos are possibly the most sought after type of casino.

If you like these types of alternative payment methods, you would be wise to always read our casino reviews, as not all casinos accept them. You can also find a fast withdrawal casino for you.

On top of that, most casinos have slightly more limited options when it comes to withdrawal, so if you would like to withdraw somewhere else than your bank account, always check what the withdrawal options are.

New Technologies and Special Features

Finding casinos that push the boundaries of what is possible are one of the core ideas of our website. It’s not just about new brands on the market, but also new technologies they bring. Do they enable fast payouts or virtual reality games. Are they first to implement a new payment method or a super fast account verification system that streamlines the process? What about gamification features or online live casino games others do not offer. We make sure that our list reflects these information.

Customer Support in English

What about the times when something goes wrong? What if you deposited but casino balance does not reflect it. Why isn’t the withdrawal being processed. Free spins are not unlocked? Casino plainly wont load or the mobile application got stuck? Who are you going to call? The customer support! We often make up issues just to test out the customer service agents. Sometimes we have real issue which is a great opportunity for the casino to show it is up to the task of fixing it. If the customer support is unresponsive or does not offer any useful advice, the review of casino will reflect this and it’s possible it will not be recommended by us.

When we prepare our UK casino reviews we usually contact the customer support via several channels to test their

  • response time
  • quality of answers
  • English language skills
  • technical knowledge.

You would be surprised in how many cases the customer support has poor English skills due to the fact that the help centre is outsourced to a low quality provider. Best online casinos will offer best support and this is something we do not compromise on.

VIP Customers

This aspect of UK casino reviews will especially interesting to the players who aim for the VIP treatment. With new casino reviews this is always in focus since VIP relationships require trust and long term relationships. We expect the VIP support to offer better terms and extra bonuses immediately while providing extra fun experience. These are not your min deposit 10 customers.

Review of Casino User Experience

Last but not least – when reviewing online casinos, user experience is the king. If everything is right in previous steps, user experience must work. We don’t want bad technical solutions, complicated menus, casino games that load forever, or mobile applications that freeze or are unable to nicely render newest casino games. If user experience is subpar, the casino will get lower rating from us, as reflected in the total number of stars on the list of all online casino reviews.

The site should be well designed, with no bugs, and all the games should open fast and easy. The live casino should have no streaming issues. A punters biggest nightmare is making a wager, only to see that the game or website crashes before he can see the game outcome and know if he has won.

Since casinos have thousands of games sometimes, it is very important that it is easy to navigate and find the game and type of game you love best. Some casinos have an excellent design, making this process easy and fun.

Mobile Casino Reviews

New mobile casino sites are crucial for us. If a casino does not have a good mobile site or mobile application in this day and age, it is probably better to forget about it completely. A casino that doesn’t have time and energy to design a functional mobile site can never compete with it’s rivals and will be out of business fast.

Online Gambling Reviews

If you are interested in other types of gambling, other than casino games, we also review a lot of UK gambling sites. Just follow the link and you will find our list of reviewed gambling sites that offer sports and other types of betting in the UK.

Online Slots Reviews

Slots are the most popular casino game. More than 2two thirds of players play online slots. We review a plethora of slots and slot sites and list them on our slots sites page. The newest slots can be found on new slot sites page. There you can also find the best casinos to play those games in.

Casino Ratings – How We Rate Online Casino Reviews

We attach star ratings to all the reviews of online casinos. Here is how we assign them:

  • 5 stars – The casino passes with flying colours. Execution and experience are exemplary. Kinks we might find are  related to our subjective opinions so we don’t mention them.
  • 4 stars – Everything is great with this casino. Our review didnt findf any red flags, however, we also didn’t find anything that stands out. If you are looking for a new brand to play with, this one will suffice, but it will not add anything special to your experience.
  • 3 stars – We have found some more issues with execution with this casino and it required casino support to fix it.
  • 2 stars or less – Serious questions on safety or the company running the casino. We have not been able to verify it’s a good place to deposit the money with. Alternatively, we have tried the casino and we had issues with the experience or payouts.

We Only Review Safe Casinos

When choosing a new operator, players are first of all looking for the most trusted and secure online casinos in the UK. Next, they should look at what the casino has to offer in terms of games and live casino. They should also consider payment methods, as not all online casinos offer the same ones. A well-designed site with no bugs and a nice look will always be better. And believe us, these are staple features of all the online gambling sites we review. Last but not least, (and for some players even the most determining factor) is the bonuses that each casino hands out.

Most players think of the welcome bonus only, but when choosing a casino, it is wise to check the other bonuses and promos that regular players get as well. Our online casino reviews take all these aspects – and many more – into due consideration! If you ever have any doubts whether a new casino is licensed, safe, reliable and legal, simply check to see if it is reviewed on this website. If it reviewed here, you can be 100% sure that it legit, as we never review rogue casinos.

UK Casino Reviews FAQ

What to check when reviewing an online casino?

To check if a casino is a reputable operator, make sure to check license first, then check bonus offers, reviews on websites such as ours, customer reviews where available. Focus on quality of gaming experience and payment methods offered.

How to recognise if an online casino is a scam?

Recognising a scam online in general is not always easy. License is an obvious thing to look for, but make sure to check the company behind (in the footer) and check UK Gambling Commission’s website to see if the online casino is listed as part of the company’s portfolio of regulated brands.

How to compare online casinos?

Comparing online casinos can be easy if you just follow our ratings system, from 1 to 5 stars. However, we understand it’s also a deeply personal experience since 5 star rating means nothing if the game you want to play is not supported by the online casino. Best online casino for you is the one that has the games you want to play in addition to offering the best customer experience, fairest bonuses and fastest payouts.

Should I only look for licensed online casinos?

We advise UK players to always play in online casinos that are licensed by the UKGC. We understand offshore brands may offer amazing bonuses, but in the end it is not always worth the risk of being scammed.

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Written by: Jason Linden newcasinouk.com

22/02/2023